This document was last updated in February 2022.
Cyacomb stores and processes contact information, and records of conversations with people we meet or interact with, to help us remember who we’ve talked to and what about. This also helps us to share information within the team. We may also record your information if you interact with us through the website, for example by downloading a document or signing up to a mailing list. Sometimes we may combine this with information from public sources (for example adding your job title from your LinkedIn profile).
We’re not in the business of selling your personal data, nor do we want to do anything with it that you wouldn’t expect us to or that you wouldn’t approve of. If you have any questions or concerns about how we use your personal data, please contact us.
Cyacomb is a software company dedicated to providing frontline law enforcement, social media and cloud platform companies with innovative software to help find and block harmful content.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
We may use any of the following cookies:
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Switching off cookies may prevent you from taking full advantage of our website.
We use the information you provide to:
Your information will never be sold or loaned to third parties for third party advertising or marketing purposes.
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties manage your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites. For example, we use:
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
Information transmitted over the internet can never be guaranteed to be 100% secure. We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
We’ll only retain your personal information for as long as necessary to fulfil the purposes we collected it for, subject to satisfying legal, regulatory, accounting, and reporting requirements. We have a data retention policy which has different retention periods depending on the type of information we hold.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
It’s important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Under certain circumstances, by law you have the right to:
If you’d like to contact us concerning these rights, please write to us at the address below.
You will not have to pay a fee to access your personal information or to exercise any of the other rights. However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is an appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
If you’re not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner’s Office: at www.ico.org.uk.
The information which you provide to us may be transferred to countries outside the European Union (“EU”), including to Canada and the United States.
By submitting your personal data, you are agreeing to the transfer, storing or processing of your data outside of the EU. When we transfer your information outside of the EU in this way, we take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
You can subscribe on our website to receive information from us, including product updates, event details or news. You can unsubscribe at any time by clicking on the “click here to unsubscribe” link provided in our emails or by contacting us email@example.com
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes.
If you have questions, or if you would like to make a complaint, please write to us at:
3 Lady Lawson Street
EDINBURGH, EH3 9DR
Please click here to start downloading your file.